SHIPPING & DELIVERY
Shipping & Delivery Policy
Last Updated: October 2025
At Vesseraa.shop, we aim to deliver your orders quickly and safely. Please review our Shipping & Delivery Policy to understand how we process and ship your purchases.
Processing Time
All orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed the next working day.
- If we experience a high volume of orders or stock issues, processing may take slightly longer.
You will receive an email notification once your order has been shipped.
Shipping Time
Estimated delivery times depend on your location:
- Domestic orders: 3–7 business days after dispatch
- International orders: 10–20 business days after dispatch
Delivery times are estimates and may vary due to customs delays, weather, or courier issues beyond our control.
Shipping Charges
Shipping fees are calculated at checkout based on your location and order weight.
Occasionally, we may offer free shipping promotions, which will be clearly mentioned on our website or during checkout.
Order Tracking
Once your order is shipped, you will receive a tracking number via email.
You can use this number to check your delivery status on the courier’s official tracking page.
Delayed or Lost Packages
If your order is delayed or lost in transit:
- Please contact the shipping carrier first using your tracking number.
- If the issue remains unresolved, email us at support@vesseraa.shop and we’ll assist you in locating your package.
We are not responsible for delays caused by the courier or customs, but we’ll do our best to help.
Incorrect Address
Please double-check your shipping address before placing an order.
If an incorrect address is provided and the order has already shipped, we cannot guarantee redelivery or refund.
Damaged Packages
If you receive a damaged package:
- Take photos of the package and items immediately.
- Contact us within 48 hours of delivery at support@vesseraa.shop.
We’ll review your case and arrange a replacement or refund if applicable.
Contact Us
If you have any questions about shipping or delivery, feel free to contact us:
📧 Email: support@vesseraa.shop