Privacy Policy
Privacy Policy
Last Updated: October 2025
This privacy notice for VESSERAA SHOP (“Company,” “we,” “us,” or “our”) explains how and why we collect, store, use, and share (“process”) your information when you use our websites and related services (“Services”), including:
- Visiting https://vesseraa.shop or any other website of ours that links to this notice
- Engaging with us in sales, marketing, or events
If you have questions or concerns, contact us at support@vesseraa.shop.
By using our Services, you agree to this Privacy Policy.
SUMMARY OF KEY POINTS
- We collect limited personal data—name, address, email, phone, and payment information—to process orders and improve your experience.
- We do not sell or rent your data.
- We use industry-standard encryption and secure servers.
- You may access, correct, or delete your personal data at any time.
- We comply with GDPR, UK GDPR, and CCPA/CPRA for users in the US, UK, and EU.
TABLE OF CONTENTS
- What Information Do We Collect?
- How Do We Process Your Information?
- What Legal Bases Do We Rely On?
- When and With Whom Do We Share Information?
- How Long Do We Keep Your Information?
- How Do We Keep Your Information Safe?
- Do We Collect Information From Minors?
- What Are Your Privacy Rights?
- Controls for Do-Not-Track Features
- California Residents – CCPA Notice
- Virginia Residents – CDPA Notice
- Cookie Policy
- Updates to This Notice
- Contact Information
1.WHAT INFORMATION DO WE COLLECT?
Personal Information You Provide
We collect information you voluntarily provide when you:
- Create an account or place an order
- Subscribe to our newsletter
- Participate in promotions or surveys
- Contact our customer support
Collected Data Includes:
- Name and surname
- Billing and shipping address
- Email and phone number
- Payment details (processed via secure third-party gateways)
- Order history and preferences
We do not collect sensitive data such as health, biometric, or religious information.
Payment Data
Payments are processed through secure partners such as Stripe, PayPal, or Shopify Payments. We never store full credit-card numbers or security codes.
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Device information and operating system
- Pages visited, time spent, and referring URLs
- Cookie data (see Cookie Policy below)
2.HOW DO WE PROCESS YOUR INFORMATION?
We process your personal information to:
- Fulfil orders and deliver products.
- Manage accounts and provide customer support.
- Send transactional emails (order confirmations, shipping updates).
- Improve our website and user experience through analytics.
- Prevent fraud and unauthorized transactions.
- Comply with legal requirements (e.g., tax records).
- With your consent, send promotional offers and updates.
We only process your data when we have a valid legal basis.
3.LEGAL BASES FOR PROCESSING
Under GDPR and UK GDPR, we rely on:
- Contract necessity: to process your order.
- Consent: for newsletters and marketing.
- Legitimate interest: to improve our Services and prevent fraud.
- Legal obligation: to comply with laws and tax requirements.
You can withdraw your consent anytime by emailing support@vesseraa.shop.
4.WHEN AND WITH WHOM WE SHARE YOUR INFORMATION
We only share your data when necessary:
Purpose | Third Party | Example |
Payment processing | Stripe, PayPal or Shopify Payments | Transaction handling |
Shipping | FedEx, UPS, Royal Mail, USPS | Product delivery |
Marketing & Email | Mailchimp or Klaviyo | Newsletters |
Analytics | Google Analytics, Meta Pixel | Website performance |
All partners are bound by contracts ensuring data security and compliance.
5.HOW LONG WE KEEP YOUR INFORMATION
We retain your data only as long as necessary:
- Customer accounts: active + 12 months
- Orders and invoices: 7 years (for legal compliance)
- Marketing data: until you unsubscribe
After retention periods expire, we securely delete or anonymize data.
6.HOW WE KEEP YOUR INFORMATION SAFE
We apply:
- SSL encryption for all transactions
- Secure server hosting with firewall protection
- Access controls and employee confidentiality agreements
- Regular security audits
No system is 100% secure, but we continuously monitor and improve our safeguards.
7.DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect data from persons under 18.
If you believe a child has provided data, contact us immediately at support@vesseraa.shop to remove it.
8.YOUR PRIVACY RIGHTS
Depending on your location, you may have the right to:
- Access and obtain a copy of your data
- Request correction or deletion
- Restrict or object to processing
- Withdraw consent
- Port data to another service
- File a complaint with your local data authority
How to Exercise Your Rights
Email support@vesseraa.shop with “Data Request” in the subject line.
We will respond within 30 days (45 for complex requests).
9.DO-NOT-TRACK FEATURES
We currently do not respond to browser DNT signals due to lack of industry standards.
When a recognized standard emerges, we will update this policy.
10.CALIFORNIA RESIDENTS (CCPA/CPRA)
If you reside in California, you have these rights:
- Know: categories and specific pieces of personal information we collect.
- Delete: request erasure of your data.
- Opt-Out: we do not sell personal data.
- Non-Discrimination: you will not be treated differently for exercising rights.
To exercise these rights, email support@vesseraa.shop.
We will verify your identity before processing requests.
11.VIRGINIA RESIDENTS (CDPA)
Virginia residents may:
- Access, correct, or delete personal data
- Obtain a portable copy
- Opt out of targeted advertising or profiling
Requests can be sent to support@vesseraa.shop.
We respond within 45 days and offer appeal procedures if needed.
12.COOKIE POLICY
What Are Cookies?
Cookies are small files stored on your device to enhance website performance and personalization.
Why We Use Cookies
- Ensure site functionality and secure checkout
- Remember preferences and cart items
- Analyze traffic and improve performance
- Display personalized ads and offers
Types of Cookies
Type | Purpose |
Essential | Core functions (login, checkout) |
Performance | Site analytics and page load tracking |
Functional | Language and region preferences |
Advertising | Personalized promotions |
Managing Cookies
You can accept or reject cookies through your browser settings:
- Chrome Help
- Firefox Help
- Safari Help
- Edge Help
Disabling cookies may limit some features of our website.
13.UPDATES TO THIS NOTICE
We may update this Privacy Policy to reflect changes in our practices or legal requirements.
The latest version will always be available at https://vesseraa.shop/privacy-policy with the “Last Updated” date at the top.
Substantial changes will be announced via email or site notification.
14.CONTACT US
If you have questions about this Privacy Policy or wish to exercise your data rights:
VESSERAA SHOP
📧 Email: support@vesseraa.shop
🌐 Website: https://vesseraa.shop